PROCESSING TIME BREY offers its customers a strict period of 15 calendar days from the date of receipt of the order to request any size change or return. After this period, the system automatically blocks the authorisation of returns, considering the sale as final.
2. SIZE EXCHANGE POLICY In order to ensure exclusivity and the proper management of our limited inventory, only one free size exchange per garment and order is allowed. Once this exchange has been processed and delivered, the operation will be considered final and no further modifications or subsequent returns for that item will be accepted. In case of size exchange exchange please send us an email to info@breystore.com and we will send you the label for the courrier company to pick it up at the adress you recieved the item.
3. PRODUCT CONDITIONS For a return or exchange to be accepted, the item must strictly meet the following quality control standards: - Be in its original condition, without having been used, washed, or altered in any way. - Keep all original brand labels (internal and external) intact. - It must be returned along with its original protective packaging and any accessories or documentation that were part of the initial shipment.
Any garment showing signs of use, damage, stains, or lack of labelling will be rejected and returned to the sender at their expense.
4. ADRESS for RETURNS: Please send the package to
BREY STORE C/Sant Francesc 1 1-2 08870 Sitges Barcelona Spain ALL RETURNS MUST BE NOTIFIED BY EMAIL TO info@breystore.com5. REFUNDS AND PROCESSING TIMES Once the package is received at our facilities and passes the technical quality inspection, the refund will be processed automatically using the same payment method employed in the original purchase.
ORIGINAL PAYMENT METHOD Credit / Debit Card and Digital Gateways EXECUTION TIME Up to 14 business days.
